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Churn Prediction of Customer in Telecom Industry using Machine Learning Algorithms

V. Kavitha, G. Hemanth Kumar, Suchetha Vijay Kumar, M Harish

International Journal of Engineering Research and · 2020 · 49 citations · 6 references

Open access

Concepts

ComputingComputer ScienceMarketingData MiningMachine LearningPredictive AnalyticsChurn AnalysisChurn ManagementCustomer Churn PredictionCustomer LoyaltyCustomer ProfilingCustomer SegmentationChurn ClassificationChurn DetectionChurn ModelingChurn Prediction In TelecommunicationsCustomer Churn ModelingPredictive Churn ScoringTelecommunications Churn Analysis

Abstract

Churn Prediction of Customer in Telecom Industry using Machine Learning Algorithms - written by V. Kavitha , G. Hemanth Kumar , S. V Mohan Kumar published on 2020/05/12 download full article with reference data and citations

References

6

Customer churn prediction in telecom using machine learning in big data platform

Journal Of Big Data · 2019 · 405 citations · Full text

Computing, Data Science, Information Systems +17

Telecommunication subscribers' churn prediction model using machine learning

Saad Ahmed Qureshi, Ammar Saleem Rehman, Ali Mustafa Qamar et al. · 2013 · 135 citations

Computing, Computer Science, Information Technology +17

A Survey on Customer Churn Prediction using Machine Learning Techniques

Saran Kumar, D. Chandrakala · International Journal of Computer Applications · 2016 · 71 citations · Full text

Business, Business Analytics, Marketing +16

A Novel Approach for Churn Prediction Using Deep Learning

Abinash Mishra, U. Srinivasulu Reddy · 2017 · 54 citations

Computing, Computer Science, Marketing Management +17

Deep Learning in Customer Churn Prediction: Unsupervised Feature Learning on Abstract Company Independent Feature Vectors

Philip Spanoudes, Thomson Nguyen · arXiv (Cornell University) · 2017 · 38 citations · Full text

Computing, Data Science, Marketing +16