Concepedia

Churn Classification

Churn Classification is a supervised machine learning task that categorizes customers into churned or non-churned classes based on behavioral and transactional patterns indicative of discontinuation of service or subscription.

265

Publications

12.9K

Citations

684

Authors

318

Institutions

Publications per year

2017–2026

169

Parents

Publications

265

A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees

Arno De Caigny, Kristof Coussement, Koen W. De Bock · European Journal of Operational Research · 2018 · 513 citations

, , +17

Data mining techniques for customer relationship management

Chris Rygielski, Jyun‐Cheng Wang, David C. Yen · Technology in Society · 2002 · 510 citations

, , +16

New insights into churn prediction in the telecommunication sector: A profit driven data mining approach

Wouter Verbeke, Karel Dejaeger, David Martens et al. · European Journal of Operational Research · 2011 · 438 citations

, , +17

Evaluation Measures for Models Assessment over Imbalanced Data Sets

Mohamed Bekkar, Hassiba Kheliouane Djemaa, Taklit Akrouf Alitouche · Journals & Books Hosting (International Knowledge Sharing Platform) · 2013 · 438 citations · Full text

, , +14

A Churn Prediction Model Using Random Forest: Analysis of Machine Learning Techniques for Churn Prediction and Factor Identification in Telecom Sector

Irfan Ullah, Basit Raza, Muhammad Imran et al. · IEEE Access · 2019 · 382 citations · Full text

, , +17

1–5 of 265

Authors

684

  1. BB
    Bart Baesens

    KU Leuven, Belgium

    12 publications · 1.2K citations

    12

    h-index

  2. KW
    Koen W. De Bock

    Institut d'Economie Scientifique Et de Gestion, France

    7 publications · 1K citations

    8

    h-index

  3. KC
    Kristof Coussement

    Institut d'Economie Scientifique Et de Gestion, France

    6 publications · 878 citations

    6

    h-index

  4. WV
    Wouter Verbeke

    KU Leuven, Belgium

    5 publications · 678 citations

    5

    h-index

  5. AI
    Adnan Idris

    University of Poonch Rawalakot

    4 publications · 160 citations

    4

    h-index

1–5 of 684

Institutions

318

  1. University of Southampton

    Southampton, United Kingdom

    12 h-index

    16 publications

    1.4K citations

  2. KU Leuven

    Leuven, Belgium

    11 h-index

    38 publications

    3.6K citations

  3. Institut d'Economie Scientifique Et de Gestion

    Puteaux, France

    8 h-index

    12 publications

    1.9K citations

  4. Université Catholique de Lille

    Lille, France

    6 h-index

    10 publications

    1.1K citations

  5. Centre National de la Recherche Scientifique

    Paris, France

    5 h-index

    6 publications

    978 citations

  6. National Institute of Technology Tiruchirappalli

    Tiruchchirappalli, India

    5 h-index

    10 publications

    514 citations

  7. Audencia Business School

    Nantes, France

    5 h-index

    4 publications

    740 citations

  8. University of Tehran

    Tehran, Iran

    4 h-index

    7 publications

    731 citations

1–8 of 318

Venues

  1. Expert Systems with Applications

    11 publications · 920 citations

    12

    h-index

  2. European Journal of Operational Research

    6 publications · 1.1K citations

    6

    h-index

  3. Neural Computing and Applications

    5 publications · 135 citations

    5

    h-index

  4. Applied Soft Computing

    5 publications · 543 citations

    5

    h-index

  5. IEEE Access

    2 publications · 485 citations

    4

    h-index

1–5