The Journal of Economic Perspectives · 2020 · 114 citations · 11 references
Social SciencesEconomicsSocial PsychologyBehavioral EconomicsProsocial BehaviorSocial InequalityBehavioral Labor EconomicsHousehold EconomicsIndividual IncentivesMonetary IncentivesSocial PreferencesStigmatizationEconomic BehaviorService Quality PerceptionTip ExpectationsTip NormsTipping As IncentiveTipping Reciprocity
Tipping involves dozens of billions of dollars annually in the US alone and is a major income source for millions of workers. But beyond its economic importance and various economic implications, tipping is also a unique economic phenomenon in that people pay tips voluntarily without any legal obligation. Tipping demonstrates that psychological and social motivations can be a substantial reason for economic behavior, and that economic models should go beyond a selfish economic agent who has no feelings in order to capture the full range of economic activities. This article discusses some aspects of tipping, with an emphasis on economic issues: the history of tipping, the main reasons for tipping, why tipping could be a welfare-increasing and sustainable social norm, the relationship between tipping and service quality, how tipping represents a struggle over rents, and issues of discrimination and sexual harassment related to tipping.
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