Concepedia

Michael McCall

MM

Statistics

Publications

29

Citations

1.4K

H-Index

19

Active since

1976

Affiliations

Ithaca College(Current)

Michigan State University

University of Tasmania

Cornell University

Monash University

Michael McCall is an author at Ithaca College specializing in marketing, consumer research, and management.

Top concepts

MarketingConsumer ResearchBusinessCustomer SatisfactionManagementConsumer BehaviorHospitality ManagementHospitality MarketingPsychologySocial Sciences

Publications per year

1976–2022

29

Publications

29

Gratitude and gratuity: a meta-analysis of research on the service-tipping relationship

Michael Lynn, Michael McCall · The Journal of Socio-Economics · 2000 · 242 citations

Customer Satisfaction, Service-tipping Relationship, Service Research +7

The Drivers of Loyalty Program Success

Michael McCall, Clay M. Voorhees · Cornell Hospitality Quarterly · 2009 · 172 citations

Customer Satisfaction, Reward Structure, Loyalty Programs +15

The Effects of Restaurant Menu Item Descriptions on Perceptions of Quality, Price, and Purchase Intention

Michael McCall, Ann Lynn · Journal of Foodservice Business Research · 2008 · 131 citations · Full text

Sustainable Bio-Derived Synthetic Paraffinic Kerosene (Bio-SPK) Jet Fuel Flights and Engine Tests Program Results

Timothy Rahmes, James E. Kinder, Grant Crenfeldt et al. · 9th AIAA Aviation Technology, Integration, and Operations Conference (ATIO) · 2009 · 109 citations

Chemical Engineering, Biomanufacturing, Biofuel Production +15

Epidemiology: An Introductory Text

Michael McCall · The Medical Journal of Australia · 1976 · 96 citations

Preventive Medicine, Epidemiological Outcome, Clinical Epidemiology +6

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