Concepedia

Perceived value and continuance intention in mobile government service in China

Changlin Wang, Thompson S.H. Teo, Luning Liu

Telematics and Informatics · 2020 · 148 citations · 96 references

Concepts

BusinessInformation SystemsMarketingConsumer BehaviorDigital GovernmentE-governmentConsumer NeedsConsumer SatisfactionCustomer SatisfactionService QualityTheory Of Planned BehaviorValue CreationContinued Use IntentionMobile Service QualityMobile Service SatisfactionPerceived Service QualityService Value Perception

References

96

The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.

Reuben M. Baron, David A. Kenny · Journal of Personality and Social Psychology · 1986 · 72.1K citations

Social Sciences, Psychology, Social Psychology +10

The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.

Reuben M. Baron, David A. Kenny · Journal of Personality and Social Psychology · 1986 · 70.7K citations

Social Sciences, Psychology, Social Psychology +11

Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

Claes Fornell, David F. Larcker · Journal of Marketing Research · 1981 · 67.9K citations

Social Sciences, Educational Measurement, Econometrics +15

Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology

Fred D. Davis · MIS Quarterly · 1989 · 64.5K citations

Computing, Information Systems, Information Technology +15

Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

Claes Fornell, David F. Larcker · Journal of Marketing Research · 1981 · 60.8K citations

Social Sciences, Educational Measurement, Econometrics +15