A pilot study of circulation layout based on perceived retail crowding

Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience

Michael K. Hui, John Bateson · Journal of Consumer Research · 1991 · 1.2K citations

Business, Psychology, Social Psychology +16

Research methods for the behavioral sciences

Choice Reviews Online · 2016 · 1.1K citations

Public Health, Behavioral Sciences, Psychology +8

On the distinction between density and crowding: Some implications for future research.

Daniel Stokols · Psychological Review · 1972 · 725 citations · Full text

Social Sciences, Psychology, Social Psychology +14

Research Methods in the Behavioral Sciences

Donald F. Blankertz, Léon Festinger, Daniel Katz · Journal of Marketing · 1954 · 717 citations

Public Health, Behavioral Sciences, Psychology +14

Perceived Retail Crowding and Shopping Satisfaction: What Modifies This Relationship?

Karen A. Machleit, Sevgin Eroğlu, Susan Powell Mantel · Journal of Consumer Psychology · 2000 · 451 citations

Business, Marketing, Retail Management +13