John Bateson - Concepedia

Author

John Bateson

National University of Singapore ORCID

Also Known As

J. Bateson, JOHN E. G. BATESON, John Bateson, John E. G. Bateson, John E.G. Bateson

Publications

4.3K

Citations

H-Index

Concepts

All Affiliations

National University of Singapore City, University of London London Business School

About

John Bateson is an author at National University of Singapore specializing in management, marketing, and business.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	11	12	1.4K
2	Business	8	8	658
3	Engineering	1	1	116
4	Medicine	1	1	92
5	Nursing	1	1	92

John Bateson

Publications

3.5K

Citations

H-Index

Page 1

	Year	Citations
Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience Michael K. Hui, John Bateson Journal of Consumer Research	1991	1.2K
Self-service consumer: An exploratory study. John Bateson Journal of Retailing Self-service TechnologyConsumer Decision MakingService ResearchSelf-service ConsumerManagement	1985	395
Consumer Satisfaction with Services Jochen Wirtz, John Bateson Journal of Business Research Customer SatisfactionConsumer SatisfactionService QualityService ResearchManagement	1999	390
The Ecological Validity of Photographic Slides and Videotapes in Simulating the Service Setting John Bateson, Michael K. Hui Journal of Consumer Research	1992	351
Rapid implementation of virtual clinics due to COVID-19: report and early evaluation of a quality improvement initiative Anthony Gilbert, Joe C T Billany, Ruth Adam, BMJ Open Quality	2020	239
Marketing Consumer Services: New Insights Grady D. Bruce, Pierre Eiglier, Éric Langeard, Journal of Marketing Customer ExperienceConsumer ServicesManagementConsumer ResearchConsumer Behavior	1978	156
An experimental investigation of halo effects in satisfactionmeasures of service attributes Jochen Wirtz, John Bateson International Journal of Service Industry Management	1995	117
Conjoint Analysis Reliability: Empirical Findings David J. Reibstein, John Bateson, William Boulding Marketing Science ReliabilityReliability EngineeringConjoint Analysis ProcedureEngineeringData Science	1988	116
Exploring Complex Decision Making Units: A New Approach Rowland T. Moriarty, John Bateson Journal of Marketing Research Behavioral Decision MakingMultiperson DecisionDecision AnalysisIndividual Decision MakingPsychology	1982	94
Using patient stories to inspire quality improvement within the NHS Modernization Agency collaborative programmes Peter Wilcock, Geraint Brown, John Bateson, Journal of Clinical Nursing Patient StoriesDiscovery Interview TechniquePrimary CarePublic HealthDiscovery Interview Process	2003	92

Page 1