2018 6th International Conference on Cyber and IT Service Management (CITSM) · 2018 · 22 citations · 3 references
ManagementHuman Resource ManagementPerformance ManagementDecision MakingMulti-criteria Decision MakingPerformance AssessmentCandidate AssessmentCriteria WeightingDecision Support System EvaluationPerformance AppraisalPerformance EvaluationSelection CriteriaAccuracyDecision Support System ModelsEmployee AppraisalEmployee Performance AppraisalPerformance Appraisal SystemsPerformance-based Award Criteria
An employee performance appraisal is undertaken to recommend candidates for achievers to get an award. The focus of this research is to propose problem-solving methods in determining outstanding employees for award. The goal is to get the most potential employees according to the criteria expected by the decision maker. Evaluation of employee performance to obtain high achieving employees depends on the discipline of work and administration, reliability, maturity and personal integrity, morale, communication and working principle, quantity and quality of work and concern for organizations that are interconnected with each other. With so many alternative choices and the number of factors to consider makes it difficult for decision makers to make choices. The problem is almost impossible to be analyzed by the human brain through the relationship between all the criteria along with the alternative to determine a truly objective. Decision support system with profile matching method is the solution to determine the most potential employees. This method determines the weight value for each attribute and then proceeds with a ranking process that will select the best alternatife of the most potential employee. The result of employee performance evaluation using 200 employee appraisal data obtained accuracy level of 93% where 193 data in accordance with the value obtained from employee performance evaluation process.
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