The Determinant Factors of Individual Performance from Task Technology Fit and IS Success Model perspectives: a case of Public Procurement Plan Information System (SIRUP)

Abstract

As an effort to shorten supply chain and improve the efficiency, effectiveness, and transparency of the procurement process, Indonesian government created a public procurement plan information system (SIRUP) as a part of e-Procurement used by government institutions in Indonesia. This research was conducted to analyze the determinant factors of SIRUP implementation in Indonesia and its impact to procurement personnel performance by using modified research model from DeLone & McLean theory, Task Technology Fit (TTF) and Technology Acceptance Model (TAM). The research model was tested using Partial Least Square Structural Equation Modeling (PLS-SEM) approach with SmartPLS 3.0 software. The result of this research with 239 respondents shows that system quality, information quality, service quality, usage, user satisfaction, subjective norm, task characteristic and task technology fit become factors influencing SIRUP implementation toward procurement personnel performance. However, only task technology fit and user satisfaction dominantly affect the performance of procurement personnel. In the end, this research could be a feedback to Policy Institute for Procurement of Goods/Services (LKPP) as a main stakeholder of SIRUP in order to improve their system and service quality.