Outcomes of Values and Participation in ‘Values-Expressive’ Nonprofit Agencies

Abstract

This paper demonstrates the effect of values and management practices on important employee outcomes including satisfaction, commitment, trust, and self-esteem based on a study of 18 not-for-profit social service agencies. The study focused on the relationship between values and management practices and how this relationship affected the perceived satisfaction and social climate in not-for-profit organizations. Results from the analysis of the survey support an important linkage between values and management practice. This study found support for both direct and contingent effects of values on important organizational outcomes.