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Customer and selling orientations of retail salespeople and the sales manager's ability-to-perceive-emotions: A multi-level approach

Sales ManagerCustomer SatisfactionCustomer ExperienceRetail SalespeopleSales ManagementManagementConsumer ResearchConsumer BehaviorMarketing ManagementMarketingConsumer AttitudeCustomer LoyaltyEmotionMarketing StrategyMulti-level Approach