Mobile Payments, Social Money: Everyday Politics of the Consumer Subject

Ruben Kremers, James Brassett

New Political Economy · 2017 · 24 citations · 30 references

Concepts

TL;DR

Mobile payments must be understood within shifting consumption practices and the broader issue of the consumer subject in International Political Economy, where brands and corporate power shape consumer relationships. The paper proposes to rethink mobile payments by exploring their unanticipated potentialities rather than choosing between managerialist or critical perspectives. The authors analyze mobile payments by examining the sociality of money, highlighting the contingent nature of market subjects and challenging deterministic views of the global economy.

Abstract

How should we think about mobile payments systems such as Apple and Android Pay? We argue that mobile payments should be understood in the context of changing consumption practices and the wider problematic of the consumer subject in International Political Economy. One (managerialist) view of these changes suggests that certain 'immaterial' values in brands, logos or networks can become an important element in economic growth. Thus, businesses increasingly craft user experiences to realise brand value as the indicator of future consumption, for example, Facebook, Netflix. Against this view, the critical literature has underlined how the customer relationship should be understood as an element in corporate power; enticing consumer subjects to dedicate their social lives to the task of monetisation. Rather than choose between sides of this dichotomy, we suggest it may be more fruitful to reflect upon the unanticipated potentialities of mobile payments. By reflecting on the sociality of money, we move beyond a simple cost-benefit analysis, or a structural determinism, to emphasise the contingency of market subjects, questioning how to think about the relationship between consumer subjects, on the one hand, and and a putatively impersonal (yet palpable) global economy, on the other.

References

30