Developing effective consultation practices: case studies of consultation at work

Santina Bertone, Michelle Brown, Peter Cressey, Juliet Frizzell, Clare Keating, Alan Morris, David Worland

1998 · 10 citations · 0 references

Concepts

Abstract

One of the key forms of employee participation in Australian workplaces is consultation. This book is intended to be of use to practitioners who want to engage in meaningful workplace consultation and as a resource for academics and students in the fields of human resource management and industrial relations. Real life examples are provided for firms and organisations dealing with the intricacies of workplace and enterprise bargaining. The chapters are as follows: Introduction; Methodology; Literature review; Analysis of contemporary data; Consulting when the show must go on; A case of mismatched expectations; Building through consultation; Discussion; Conclusions.