Journal of Business Research · 2016 · 62 citations · 67 references
Social SciencesHuman Resource ManagementOrganizational BehaviorInterpersonal CommunicationOrganizational CommunicationProsocial BehaviorEmployee CommunicationFrontline Service ManagementInternal CommunicationService CommunicationSupportive CommunicationWorkplace CommunicationFrontline Employee CommunicationFrontline Employee Well-beingFrontline Service PerformanceInternal Communication ChannelsInternal Communication EffectivenessInternal Service CommunicationProsocial Service Behavior
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