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Latent dirichlet allocation

David M. Blei, Andrew Y. Ng, Michael I. Jordan · Journal of Machine Learning Research · 2003 · 27K citations

Computing, Computer Science, Computational Linguistics +6

Mining and summarizing customer reviews

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Computing, Computer Science, Marketing +17

Extracting product features and opinions from reviews

Ana-Maria Popescu, Oren Etzioni · 2005 · 1.7K citations · Full text

Computing, Computer Science, Information Systems +12

Opinion observer

Bing Liu, Minqing Hu, Junsheng Cheng · 2005 · 1.6K citations

Computing, Computer Science, Marketing +17

Mine Your Own Business: Market-Structure Surveillance Through Text Mining

Oded Netzer, Ronen Feldman, Jacob Goldenberg et al. · Marketing Science · 2012 · 704 citations

Business, Business Analytics, Marketing +14