An Incorporated Structure of Perceived Organizational Support, Knowledge-Sharing Behavior, Organizational Trust and Organizational Commitment: A Strategic Knowledge Management Approach

Abstract

The research aimed to determine an integrated framework of perceived organizational support, organizational trust, organizational commitment and knowledge-sharing behaviors of glass manufacturing plant employees in Malaysia. The total 159 responses were reported from the respondents working in different parts of Malaysia from 20 different palm oil manufacturing plants. Data were analyzed through descriptive statistics using SPSS (version 18). In addition, to measure the cause and effect relationship of mediating variables LISREL (version 9) was utilized. Findings of the research indicate that dimensions of perceived organizational support, organizational trust, and organizational commitment have positive mediating effect on knowledge-sharing behavior. Moreover, organizational commitment fully mediates the relationships between perceived organizational support and knowledge-sharing behavior and between organizational trust and knowledge-sharing behavior. Furthermore, perceived organizational support is positively correlated with organizational trust.