Evidence Based Library and Information Practice · 2010 · 11 citations · 6 references
BusinessInformation SystemsManagement Information SystemsEvidence-based PracticeServices MarketingCustomer EngagementCustomer Experience ManagementCustomer Needs AnalysisCustomer SatisfactionCustomer Value ManagementEvidence-based Practice ImplementationCustomer ExpectationsCustomer Expectations AnalysisCustomer InsightsCustomer Value DefinitionExpectationsService Expectations
The authors look at the specific links between Evidence Based Library and Information Practice and the Customer Value Discovery methodology.
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