Journal of Quality Assurance in Hospitality & Tourism · 2013 · 19 citations · 63 references
ManagementHospitality ManagementOrganizational BehaviorHousekeeping ManagementJob DesignOrganizational CultureHospitality OperationsWorkplace EnvironmentEmployee Turnover EffectsSupportive BehaviorsTurnover In Hospitality OrganizationsWork - Home InterferenceWork Hour Arrangements
An issue which has recently come to the fore in studies conducted among hospitality industry employees is the effect of negative work-home interference on the turnover of highly educated employees. This article examines the role of organizational culture with regard to negative work-home interference. The study was conducted among 418 respondents from the hospitality industry and non-hospitality industries. The results show that the experienced organizational culture, expressed as the number of hours worked overtime, the availability of work-home arrangements, and a supportive culture, was different for hospitality and non-hospitality employees. In addition, the results show that overtime, lack of support with work-home arrangements, and the absence of an experienced clan culture contribute to negative work-home interference. The results give an indication as to what hospitality organizations can do to minimize negative work-home interference and employee turnover.
63
Journal of the American Dietetic Association · 1994 · 46.5K citations
George B. Graen, Mary Uhl‐Bien · The Leadership Quarterly · 1995 · 7.1K citations