The Mediating Effects of Job Satisfaction on Role Stressors and Affective Commitment

Abstract

The study aimed at exploring the mediating effects of job satisfaction on role stressors namely, role overload androle conflict as sources of stress, on one hand, and affective commitment, on the other. Using a self-administeredquestionnaire, 151 branch managers of private sector commercial banks in Pakistan were randomly selected andsurveyed to examine the mediating role of job satisfaction. Results revealed that role overload and role conflictdirectly and negatively influence job satisfaction. It was also found that role overload and role conflict directlyand negatively influence affective commitment. The causal steps method along with correlation tests revealedthat job satisfaction partially mediated the effects of role overload and role conflict on affective commitment.Implications, limitations, and future lines of research are also discussed in the paper.