Journal of Research in Crime and Delinquency · 1986 · 160 citations · 22 references
Social SciencesOrganizational BehaviorAdministrative DiscretionInstitutional TheoryPenologyBurnoutCorrectional InstitutionsCorrectional PsychologyBurnout AntecedentsCorrectional DisciplineManagerial Control StructureManagerial Control SystemsStaff Burnout
A path model of job burnout among correctional officers from a southern state is examined. The analysis shows that direct contact with inmates is not distressing; however, administrative practices are bothersome to officers. The findings may be interpreted as supporting the recently advanced double-bind theory of correctional officer stress (Cheek and Miller, 1983)—which ascribes officer distress to administrative practices—and/or being consistent with street-level bureaucracy theory (Lipsky, 1980), which attributes worker distress to managerial control strategies. Implications for intervention are discussed.
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The Social Psychology of Organizations.
Tove Helland Hammer, Daniel Katz, Robert L. Kahn · Social Forces · 1979 · 1.8K citations