Management Decision · 2008 · 103 citations · 29 references
ManagementStrategic ManagementStrategyCorporate Social ResponsibilityCorporate StrategyStakeholder EngagementCsr StrategyNon-governmental OrganizationsPartnership StrategyStakeholder ManagementStakeholder TheoryBusiness PartnershipsCorporate Social Responsibility LegitimacyCorporate Social Responsibility PartnershipsNgo CollaborationNgo Legitimacy
CSR theory stresses the need to involve NGOs in embedding social issues into organizational strategies and daily operations. This paper conceptualises the extent to which NGO partnerships are essential for successful CSR and proposes hypotheses for empirical testing. The authors analyze existing literature on NGO typologies and CSR strategies, illustrate findings with examples from the Dutch National Research Program on CSR, and outline ways to test the proposed hypotheses. The study finds that NGOs tend to partner with firms that postpone concrete results, that high‑contribution partnerships risk NGO legitimacy, that every CSR strategy has a reverse side, and that managers must anticipate counterclaims; it also argues that NGO involvement is not always justified and specifies when it is required. This is a conceptual paper.
Purpose The purpose of this paper is to conceptualise the extent to which partnerships with non‐governmental organisations (NGOs) are a necessity for successful efforts of businesses in the area of corporate social responsibility (CSR). Design/methodology/approach The main findings are based on an analysis of existing literature on NGO typologies and strategies for CSR and illustrated with examples from the Dutch National Research Program on CSR. Findings Based on three different strategies towards CSR, the suggestion is that NGOs tend to become involved in partnerships with companies that have an interest in postponing concrete results, while partnerships with companies that have the potential for the biggest contribution to the ambitions of NGOs have the highest risk of diminishing NGO‐legitimacy. Research limitations/implications This is a conceptual paper. Suggestions are given to test the hypotheses put forward as well as the actual results associated with each of the strategies towards corporate social responsibility. Practical implications Whatever strategy a company opts for, managers should be aware that every strategy has a reverse side. Being aware of the weak spots of one's own strategy is important to anticipate claims associated with one of the other strategies. Originality/value Theory in the field of CSR emphasises the necessity to involve NGOs in embedding social issues in the strategies and day‐to‐day operations of organisations. This paper proves that this emphasis is not always justified and presents arguments when certain forms of NGO involvement are required.
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Building Theories from Case Study Research
Kathleen M. Eisenhardt · Academy of Management Review · 1989 · 23.2K citations · Full text
Building theories from case study research
Kathleen M. Eisenhardt · STUDI ORGANIZZATIVI · 2009 · 11.4K citations