Applied Soft Computing · 2014 · 28 citations · 45 references
ManagementPerformance ManagementStrategic ManagementBalanced ScorecardPerformance MeasurementUncertainty QuantificationBalanced Scorecard DesignBalanced Scorecard ImplementationDecision Matrix AnalysisError Variance DecompositionKpi SelectionPerformance MeasuresBalanced Scorecard ArchitectureBalanced Scorecard EvaluationBalanced Scorecard Implementation DesignPerformance Measure WeightingScorecard Design
45
L. A. Zadeh · Information and Control · 1965 · 66.1K citations
The balanced scorecard : measures that drive performance
R. S. Caplan · Harvard business review · 1992 · 12.2K citations
Management, Performance Management, Strategic Management +14