Management Communication Quarterly · 1999 · 139 citations · 34 references
Social SciencesOrganizational BehaviorSocial PsychologyInterpersonal CommunicationOrganizational CommunicationStrategic CommunicationConflict CommunicationEmployee CommunicationInterpersonal Communication In OrganizationsVerbal BehaviorCommunication Strategy UseDissent BehaviorEmployee DissentSelf-assessment InstrumentsSelf-report MeasurementSelf-report QuestionnairesSelf-report ScalesTrait Aggressiveness
The purpose of this study was to explore the degree to which individual differences, in general, and aggressive communication traits, in particular, influenced employees’dissent strategy selections. Employees completed self-report instruments describing their levels of verbal aggressiveness, argumentativeness, and how they chose to express dissent concerning organizational practices and policies. Results indicated that argumentativeness, verbal aggressiveness, and organizational position predicted articulated and latent dissent use. Results also indicated that individual differences did not predict the use of displaced dissent.
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