Labour productivity in hotels: an empirical analysis

Marketing Intangible Products and Product Intangibles

Theodore Levitt · Cornell Hotel and Restaurant Administration Quarterly · 1981 · 687 citations

Management, Marketing, Marketing Management +16

A New Marketing Mix for the Hospitality Industry

Leo M. Renaghan · Cornell Hotel and Restaurant Administration Quarterly · 1981 · 41 citations

Management, Marketing, Marketing Management +12

Productivity and Effectiveness in Service Firms

Keith Blois · Service Industries Journal · 1984 · 29 citations

Business, Marketing, Marketing Management +17

The Current State of Hotel Information Systems

A. Neal Geller · Cornell Hotel and Restaurant Administration Quarterly · 1985 · 24 citations

Management, Hospitality Management, Information Systems +14