Journal of Business Research · 2002 · 120 citations · 58 references
BusinessInformation SystemsManagement Information SystemsAutomationEnterprise SystemsAutomation System DesignEnterprise Systems ImplementationIndustrial AutomationOrganizational ReadinessSystem ImplementationAutomation IntegrationAutomation System IntegrationHuman-automation InteractionOrganizational Factors AnalysisSales Force ProductivityWorkplace Automation
58
The Commitment-Trust Theory of Relationship Marketing
Robert M. Morgan, Shelby D. Hunt · Journal of Marketing · 1994 · 17.4K citations
Organizational culture and leadership
Long Range Planning · 1993 · 16.6K citations