Organizational learning and strategic renewal

TLDR

The study aims to empirically investigate strategic renewal by integrating strategy and organizational learning through a comprehensive framework. Using the 4I framework, the authors examine strategic renewal at Canada Post Corporation. The findings reveal that tension between exploration and exploitation hampers renewal and call for demystifying organizational learning by removing its halo. © 2003 John Wiley & Sons, Ltd.

Abstract

Abstract This paper attempts to fill an important gap in the integration of strategy and organizational learning through empirical research that examines the process of strategic renewal using a comprehensive framework of organizational learning. The 4I framework of organizational learning is used to examine the phenomenon of strategic renewal at Canada Post Corporation (CPC). The study illustrates the underlying processes that form the tension between exploration and exploitation, demonstrating why strategic renewal is so challenging. Furthermore, it challenges assumptions about organizational learning, suggesting that we need to demystify organizational learning by removing the halo that surrounds it. Copyright © 2003 John Wiley & Sons, Ltd.