Tourism Analysis · 2012 · 11 citations · 50 references
ManagementHuman GeographyTourism ManagementDestination ManagementTourismTourism GeographyDestination MarketingPlace AttachmentTourism ImpactsTourism MarketingTourism PolicyTourist BehaviorFamily VisitingHost-guest RelationsPlace DependenceSecond Home OwnershipTourism Consumer BehaviorTourist ConsumptionTourist ParticipationWord-of-mouth Effects
This study examined the role of nonresident home owners in Costa Rica using a theoretical model based on a two-dimensional construct of place attachment. Place identity and place dependence were examined as drivers of visitation, word-of-mouth promotion, and hosting. The findings of this study support a two-dimensional place attachment construct and suggest that the place identity dimension is the primary driver of visitation and word-of-mouth promotion among current nonresident home owners. The study also revealed diminishing word-of-mouth promotion as visitation increased. The study introduces a new construct, hosting, and examines the role of visitation and word-of-mouth promotion on hosting visiting friends and relatives. The results and discussion provide important theoretical and managerial implications for tourism.
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The One Number You Need to Grow
Lopo L. Rego, Neil Morgan · Harvard business review · 2004 · 2.1K citations