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A Paradigm for Developing Better Measures of Marketing Constructs
7.9K
Citations
18
References
1979
Year
Marketing AnalyticsCustomer SatisfactionImproved Marketing PracticeInteractive MarketingManagementBusinessConsumer ResearchMarketing CommunicationMarketing ManagementMarketing ConstructsJob Satisfaction MeasureMarketing TheoryFundamental BodyMarketingMarketing Strategy
A critical element in the evolution of a fundamental body of knowledge in marketing, as well as for improved marketing practice, is the development of better measures of the variables with which marketers work. In this article an approach is outlined by which this goal can be achieved and portions of the approach are illustrated in terms of a job satisfaction measure.
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