New Directions for Higher Education · 2007 · 28 citations · 29 references
EducationEducational AssessmentHigher EducationFormative AssessmentHigher Education PolicyAccreditationAccreditation ReportingCertificationHigher Education CurriculumQuality Assurance In EducationQuality Of EducationAccreditation Decision CriteriaAccreditation Decision-makingAccreditation EvidenceAccreditation StandardsBaldrige FrameworkHigher Education Program AccreditationHigher Education Quality AssuranceQuality Criteria
Abstract The Baldrige quality criteria generate a number of questions that can make accreditation self‐studies more productive.
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Journal of the American Dietetic Association · 1993 · 18.3K citations
The balanced scorecard--measures that drive performance.
Robert S. Kaplan · PubMed · 1992 · 6.6K citations
Déborah Cohen · The Women s Review of Books · 1998 · 4.3K citations
Education, Higher Education, Higher Education Administration +4
Eric R. Ziegel, Robert S. Kaplan, D. P. Norton · Technometrics · 1998 · 2.2K citations
The strategy-focused organization
Robert S. Kaplan, D. P. Norton · Strategy and Leadership · 2001 · 1.5K citations
Management, Performance Management, Strategic Management +17