Agent-based e-commerce in case of mass customization

The Contract Net Protocol: High-Level Communication and Control in a Distributed Problem Solver

Smith · IEEE Transactions on Computers · 1980 · 3.7K citations

Computing, Computer Science, Computer Systems +17

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Philip Kotler · Planning Review · 1989 · 295 citations

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Suresh Kotha · European Management Journal · 1996 · 165 citations · Full text

Business, Strategic Management, Strategy +10

Competitive assessment in service industries

Thomas W. Leigh · Planning Review · 1989 · 49 citations

Management, Strategic Management, Strategy +8

A virtual electronic call center solution for mass customization

Klaus Turowski · 2003 · 20 citations

Business, Information Systems, Management Information Systems +14