Empirical evidence of the stock market's (mis)pricing of customer satisfaction - Concepedia

Concepedia

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Empirical evidence of the stock market's (mis)pricing of customer satisfaction

60

Citations

48

References

2009

Year

Don O’Sullivan, Mark C. Hutchinson, Vincent O’Connell

International Journal of Research in Marketing

Customer ProfitabilityCustomer SatisfactionAsset PricingMarket AnalysisBusinessConsumer ResearchMarket BehaviorEmpirical EvidenceMarketingFinanceCustomer Loyalty

References

	Year	Citations

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