Decision support for exception handling and quality control in office operations

Office procedure as practical action

Lucy Suchman · ACM Transactions on Information Systems · 1983 · 455 citations · Full text

Business, Information Systems, Management Information Systems +5

The design requirements of office systems

Giampio Bracchi, Barbara Pernici · ACM Transactions on Information Systems · 1984 · 100 citations · Full text

Computing, Computer Science, Information Systems +7

Task support in an office system

W. Bruce Croft, Lawrence S. Lefkowitz · ACM Transactions on Information Systems · 1984 · 87 citations · Full text

Business, Computer Science, Information Systems +6

OAM: an office analysis methodology

Marvin A. Sirbu, Sandor Schoichet, Jay S. Kunin et al. · Behaviour and Information Technology · 1984 · 34 citations

Business, Information Systems, Management Information Systems +7

38 offices: analyzing needs in individual offices

Raymond R. Panko · ACM Transactions on Information Systems · 1984 · 33 citations · Full text

Business, Information Systems, Management Information Systems +5