Concepedia

Exception Resolution Processes

Exception Resolution Processes is a systematic framework within change management that identifies, analyzes, and rectifies deviations from expected change outcomes, distinguishing itself by its structured sequence of detection, evaluation, decision-making, and corrective action to restore alignment with organizational objectives.

23

Publications

800

Citations

56

Authors

25

Institutions

Publications per year

2017–2026

1

Parents

Publications

23

A Knowledge-based Approach to Handling Exceptions in Workflow Systems

Mark Klein, Chrysanthos Dellarocas · Computer Supported Cooperative Work (CSCW) · 2000 · 187 citations · Full text

, , +16

Stages of Abstraction and Exemplar Memorization in Pigeon Category Learning

Robert G. Cook, J. David Smith · Psychological Science · 2006 · 80 citations

, , +17

Supporting effective unexpected exceptions handling in workflow management systems

Hernâni Mourão, Pedro Antunes · 2007 · 56 citations · Full text

, , +14

A heuristic–systematic model of end-user information processing when encountering IS exceptions

Joshua M. Davis, Brad Tuttle · Information & Management · 2012 · 49 citations

, , +8

Coordinated exception handling in distributed object systems: from model to system implementation

Jianliang Xu, Alexander Romanovsky, Brian Randell · 2002 · 49 citations

, , +12

1–5 of 23

Authors

56

  1. CV
    Costas Vassilakis

    University of Peloponnese, Greece

    3 publications · 36 citations

    3

    h-index

  2. CD
    Chrysanthos Dellarocas

    Boston University, United States

    2 publications · 201 citations

    2

    h-index

  3. KC
    Kareliotis Christos

    University of Peloponnese, Greece

    2 publications · 22 citations

    2

    h-index

  4. ER
    Efstathios Rouvas

    University of Peloponnese, Greece

    2 publications · 22 citations

    2

    h-index

  5. HS
    Heikki Saastamoinen

    University of Jyväskylä, Finland

    2 publications · 21 citations

    2

    h-index

1–5 of 56

Institutions

25

  1. University of Peloponnese

    Tripoli, Greece

    3 h-index

    3 publications

    36 citations

  2. National and Kapodistrian University of Athens

    Athens, Greece

    3 h-index

    8 publications

    94 citations

  3. Newcastle University

    Newcastle upon Tyne, United Kingdom

    2 h-index

    6 publications

    180 citations

  4. University at Buffalo, State University of New York

    Buffalo, United States

    2 h-index

    2 publications

    112 citations

  5. Chongqing University

    Chongqing, China

    1 h-index

    5 publications

    210 citations

  6. Max Planck Institute for Plasma Physics

    Garching, Germany

    1 h-index

    3 publications

    48 citations

  7. University of Jyväskylä

    Jyväskylä, Finland

    1 h-index

    1 publications

    10 citations

  8. Massachusetts Institute of Technology

    Cambridge, United States

    1 h-index

    2 publications

    374 citations

1–8 of 25

Venues

  1. Decision Support Systems

    3 publications · 75 citations

    3

    h-index

  2. Information & Management

    3 publications · 99 citations

    3

    h-index

  3. Information Technology and People

    1 publications · 10 citations

    1

    h-index

  4. RePEc: Research Papers in Economics

    Repository · 1 publications · 14 citations

    1

    h-index

  5. CU Scholar (University of Colorado Boulder)

    Repository · 1 publications · 11 citations

    1

    h-index

1–5