Exploring patient satisfaction with foodservice through focus groups and meal rounds

Focus Groups: A Practical Guide for Applied Research

Janet Mancini Billson · DigitalCommons - WayneState (Wayne State University) · 1989 · 8.6K citations · Full text

Social Sciences, Social Psychology, Group Processes +10

Determining the complexity of patient satisfaction with foodservices

Laurette Dubé, Elyse Trudeau, Marie‐Claude Bélanger · Journal of the American Dietetic Association · 1994 · 134 citations

Management, Nutrition, Health Services Research +8

Taste, Temperature, and Presentation Predict Satisfaction with Foodservices in a Canadian Continuing-Care Hospital

Patricia A. O'Hara, Dan Harper, MARIS KANGAS et al. · Journal of the American Dietetic Association · 1997 · 107 citations

Agriculture, Nutritional Sciences, Sensory Evaluation +8

Quality Ratings of a Hospital Foodservice Department by Inpatients and Postdischarge Patients

Cindy Lau, Mary B. Gregoire · Journal of the American Dietetic Association · 1998 · 66 citations

Management, Health Services Administration, Quality Management +16

The Spoken Menu Concept of Patient Foodservice Delivery Systems Increases Overall Patient Satisfaction, Therapeutic and Tray Accuracy, and is Cost Neutral for Food and Labor

Dave Folio, J. O’Sullivan-Maillet, Riva Touger‐Decker · Journal of the American Dietetic Association · 2002 · 46 citations

Management, Health Sciences, Health Services Research +8