Journal of Business Research · 2000 · 41 citations · 83 references
Health ProfessionsHealth Services AdministrationNursing AdministrationHealth Services ResearchHealthcare Quality ImprovementHospital AdministrationHealth Care QualityHealthcare Service QualityInpatient CareQuality MeasurementQuality Of CareService QualityHospital Service QualityInpatient Service QualityNursing Service QualityPerceived Service QualityService Quality GapsService Quality ModelsService Quality Perception
83
Coefficient Alpha and the Internal Structure of Tests
Lee J. Cronbach · Psychometrika · 1951 · 43.2K citations · Full text
Social Sciences, Educational Assessment, Educational Measurement +14