Concepedia

An exploratory inquiry into destination risk perceptions and risk reduction strategies of first time vs. repeat visitors to a highly volatile destination

Galia Fuchs, Arie Reichel

Tourism Management · 2010 · 456 citations · 62 references

References

62

Quality, satisfaction and behavioral intentions

Dwayne Baker, John L. Crompton · Annals of Tourism Research · 2000 · 2.6K citations

Business, Behavioral Sciences, Psychology +12

Service management and marketing: managing the moments of truth in service competition

Choice Reviews Online · 1990 · 1.9K citations

Business, Marketing, Marketing Management +10

Services Marketing: Integrating Customer Focus Across the Firm

Managing Service Quality · 2004 · 1.8K citations

Business, Marketing, Marketing Management +14

Consumer perceived risk: conceptualisations and models

Vincent‐Wayne Mitchell · European Journal of Marketing · 1999 · 1.5K citations

Business, Marketing, Marketing Management +15

Consumer Rankings of Risk Reduction Methods

Ted Roselius · Journal of Marketing · 1971 · 1.1K citations

Business, Marketing, Marketing Management +17