International Journal of Production Economics · 2007 · 169 citations · 49 references
ManagementOperations ManagementQuality ManagementPerformance MeasurementQuality AssuranceTotal Quality ManagementOperational ExcellenceOrganizational PerformancePerformance MetricsQuality Management SystemsQuality ObjectivesQuality StandardsBest Practices ManagementCausal Performance RelationshipsIso 9001 Quality Management SystemsQuality Management System Audits
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Herbert W. Marsh, Kit‐Tai Hau, Zhonglin Wen · Structural Equation Modeling A Multidisciplinary Journal · 2004 · 6.5K citations
Social Sciences, Behavioral Sciences, Generalizability Theory +15