Communications of the ACM · 2004 · 73 citations · 10 references
BusinessBusiness EconomicsInformation SystemsContract TheoryContractsSoftware EngineeringContract DesignContract ManagementOptimal ContractingOutsourcing GovernanceOutsourcing StrategyVendor CollaborationLong-term EffectivenessOutsourcingOutsourcing ContractsOutsourcing EconomicsOutsourcing ManagementOutsourcing RiskSoftware Development ContractsSoftware Development Outsourcing
Current outsourcing practices are relatively unsophisticated in comparison with the techniques prescribed by economic theory. Customers end up bearing all long-term risk, and vendors have no direct incentive to achieve long-term system effectiveness.
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Agency Theory: An Assessment and Review
Kathleen M. Eisenhardt · Academy of Management Review · 1989 · 9.4K citations
Bengt Holmström · Journal of Economic Behavior & Organization · 1989 · 1.6K citations
E. N. Miya · ACM SIGSOFT Software Engineering Notes · 1985 · 1.1K citations · Full text