Hospitality Research Journal · 1993 · 65 citations · 9 references
ManagementHospitality ManagementQuality ManagementHotel ManagementHospitality OperationsHospitality Performance MeasurementHospitality Service QualityTeaching Quality
Hospitality management education hasn't changed with the times, and 10 yearsfrom now, many current North American programs will cease to exist. To survive,programs must pay greater attention to quality teaching and quality, real-worldresearch that addresses the way companies are really run.
9