Concepedia

W. Terry Umbreit

WT

16

Publications

836

Citations

12

H-Index

1986

Active since

Affiliations

Washington State University(Current)

Cornell University

W. Terry Umbreit is an author at Washington State University specializing in hospitality management, business, and hospitality.

Top concepts

BusinessHospitality ManagementHospitalityManagementTourismHospitality IndustryOrganizational BehaviorMarketingHuman ResourcesCustomer Satisfaction

Publications per year

1986–2006

16

Publications

16

Hotel job burnout: The role of personality characteristics

Hyun Jeong Kim, kang Hyun Shin, W. Terry Umbreit · International Journal of Hospitality Management · 2006 · 343 citations

Job Satisfaction, Customer Satisfaction, Burnout +9

Tourist information search behavior: cross-cultural comparison of European union member states

Doğan Gürsoy, W. Terry Umbreit · International Journal of Hospitality Management · 2003 · 161 citations

Culture, Information Search, Information Retrieval +7

Exploring Students’ Evaluations of Teaching Effectiveness: What Factors are Important?

Doğan Gürsoy, W. Terry Umbreit · Journal of Hospitality & Tourism Research · 2005 · 77 citations

Customer Satisfaction, Educational Psychology, Education +22

In search of hospitality curriculum relevance for the 1990s.

W. Terry Umbreit · Hospitality & Tourism Educator · 1992 · 68 citations

Tourism Management, Culture, Hospitality Curriculum Relevance +8

Improving Interactions between Meeting Planners and Hotel Employees

Denney G. Rutherford, W. Terry Umbreit · Cornell Hotel and Restaurant Administration Quarterly · 1993 · 24 citations

Organizational Issue, Project Management, Crisis Management +17

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