Situational crisis communication and interactivity: Usage and effectiveness of Facebook for crisis management by Fortune 500 companies

Users of the world, unite! The challenges and opportunities of Social Media

Andreas Kaplan, Michael Haenlein · Business Horizons · 2009 · 17.5K citations

Social Sciences, Communication, Audience Studies +10

Social Network Sites: Definition, History, and Scholarship

danah boyd, Nicole B. Ellison · Journal of Computer-Mediated Communication · 2007 · 16.1K citations · Full text

Social Sciences, Communication, Communication Theory +11

An attributional theory of achievement motivation and emotion.

Bernard Weiner · Psychological Review · 1985 · 7.7K citations

Social Sciences, Behavioral Sciences, Psychology +10

Reliability of Content Analysis: The Case of Nominal Scale Coding

William Scott · Public Opinion Quarterly · 1955 · 1.9K citations

Social Sciences, Sociology, Item Response Theory +5

What Is Web 2.0: Design Patterns and Business Models for the Next Generation of Software

Tim O’Reilly · Munich Personal RePEc Archive (Ludwig Maximilian University of Munich) · 2007 · 1.6K citations · Full text

Computing, Computer Science, Information Systems +14