Publication | Closed Access
Service quality ideals in a competitive tertiary environment
84
Citations
61
References
2009
Year
Total Quality ManagementCustomer SatisfactionService QualityService ResearchService Quality IdealsManagementBusinessStrategic ManagementMarketing
| Year | Citations | |
|---|---|---|
1988 | 21.2K | |
1991 | 20.2K | |
1970 | 17.6K | |
1992 | 8.8K | |
1912 | 5.3K | |
1992 | 4.9K | |
1990 | 3.9K | |
1993 | 3.4K | |
2007 | 3.3K | |
2004 | 2.5K |
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