Competitiveness Review An International Business Journal incorporating Journal of Global Competitiveness · 2006 · 18 citations · 2 references
Industrial OrganizationCompetitive AdvantageAir Transport SystemOperations ResearchOperational ManagementManagementService CompetitionLogisticsManagement AnalysisStrategyStrategic ManagementOperations ManagementAirline Case StudyCompetitive OutcomesMarketingManufacturing StrategyBusinessOperations EngineeringCompetitor AnalysisBusiness Strategy
The aim of the discipline of Operations Management is to gain competitive advantage. One more recent and lesser‐known Operations Management technique that is finding greater acceptance is the Theory of Constraints (TOC). This paper illustrates the use of a specific TOC technique termed “The Thinking Processes” to solve an airline industry case toward improved competitive outcomes.
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