Academy of Management Review · 1982 · 372 citations · 20 references
Goal SettingHuman Resource ManagementPublic RelationsOrganizational BehaviorManagementWork AttitudeMotivationMotivation PsychologyPublic Service MotivationIncentive TheoryPublic OrganizationsMotivational TheoryPerformance StudiesOrganizational CommunicationComparative FrameworkBusinessWork EnvironmentArtsIncentive Model
A comparative framework is used to assess the present understanding of the motivational context in public organizations. Comparative public-private research on individual, job, work environment, and external variables affecting motivation is reviewed. In light of this research, the efficacy of four motivational techniques—monetary incentives, goal setting, job design, and participation—is discussed. An agenda is offered for future research, focusing on topics such as the measurability of performance, goal clarity, and job security.
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A Behavioral Theory of the Firm
William J. Baumöl, Richard M. Cyert, J. G. March · Journal of Marketing Research · 1964 · 3.1K citations