Collaboration Environments for Construction: Management of Organizational Changes

Abstract

The implementation of a new collaboration environment initiates many changes to an organization and to the end users as a result of the new way of working and the use of new technologies. Unless these changes are well managed at the organizational level, it will not be possible to achieve the full benefits expected from the implementation of the collaboration environment. This paper presents a framework for managing the organizational changes brought into construction organizations by the introduction of a new collaboration environment. The framework consists of five primary stages: initiation of change, development of change vision, planning of organizational change, implementation of change, and evaluation of change. The processes for each stage are detailed in integrated definition function modeling diagrams. The evaluators in construction organizations have found the framework to be successful in managing organizational changes.