Measuring hotel performance: Using a balanced scorecard perspectives’ approach

Multivariate Data Analysis.

H. Herne, William W. Cooley, Paul R. Lohnes · Journal of the Royal Statistical Society Series A (General) · 1973 · 35.9K citations

Natural Sciences, Data Science, Categorical Data Analysis +13

A Heteroskedasticity-Consistent Covariance Matrix Estimator and a Direct Test for Heteroskedasticity

Halbert White · Econometrica · 1980 · 26.1K citations

Social Sciences, Economics, Econometrics +11

The balanced scorecard : measures that drive performance

R. S. Caplan · Harvard business review · 1992 · 12.2K citations

Management, Performance Management, Strategic Management +14

Regression Diagnostics -- Identifying Influential Data and Sources of Collinearity

Chris Beaumont, D. A. Belsley, E. Kuh et al. · Journal of the Operational Research Society · 1981 · 6.5K citations

Business, Data Science, Data Analytics +13

The Principles of Scientific Management.

Lord Woolf, Frederick Winslow Taylor, Walter Dill Scott et al. · The Economic Journal · 1912 · 5.3K citations · Full text

Public Affairs, Biology, Science Policy +6