International Journal of Hospitality Management · 2012 · 64 citations · 54 references
BusinessHospitality ManagementMarketingConsumer BehaviorHospitality MarketingRestaurant ManagementConsumer NeedsConsumer TheoryCustomer EngagementCustomer SatisfactionHospitality PracticesRestaurant MarketingCustomer Value DefinitionCustomer Value MeasurementHospitality Consumption NormsHospitality Customer ExperienceRestaurant Customer Experience Management
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