New treatments or old remedies: is business process reengineering really socio-technical design?

Reengineering the corporation: A manifesto for business revolution

Michael Hammer, James Champy · Business Horizons · 1993 · 6.4K citations

Business, Strategic Management, Strategy +12

The Machine That Changed the World

Bernard M. Wolf · Journal of International Business Studies · 1991 · 4.8K citations

Humanities, History, Economic History +8

Some Social and Psychological Consequences of the Longwall Method of Coal-Getting

Eric Trist, K. W. Bamforth · Human Relations · 1951 · 2.9K citations

Social Sciences, Psychology, Social Psychology +8

Reengineering Work: Don’t Automate, Obliterate

Michael Hammer · 1990 · 2.9K citations

Computing, Computer Science, Automation +9

The Principles of Sociotechnical Design

Albert Cherns · Human Relations · 1976 · 997 citations

Arts, Design, Design Theory +6