Personalization in business-to-customer interaction

Enterprise One to One: Tools for Competing in the Interactive Age

Bill Meade · Journal of business & entrepreneurship · 1997 · 163 citations

Business, Marketing, Strategy +7

Adaptable and adaptive information provision for all users, including disabled and elderly people

Josef Fink, Alfred Kobsa, Andreas Nill · New Review of Hypermedia and Multimedia · 1998 · 143 citations

Computing, Computer Science, Information Systems +14

Tailoring the Interaction with Users in Web Stores

Liliana Ardissono, Anna Goy · User Modeling and User-Adapted Interaction · 2000 · 75 citations

Business, Information Systems, Retail Management +12

Dynamic user modeling in a Web store shell

Liliana Ardissono, Pietro Torasso · European Conference on Artificial Intelligence · 2000 · 24 citations

Business, Computer Science, Information Systems +17

A software architecture for dynamically generated adaptive web stores

Liliana Ardissono, Anna Goy, Giovanna Petrone et al. · International Joint Conference on Artificial Intelligence · 2001 · 15 citations

Computing, Computer Science, Computer Systems +13