Defense Technical Information Center (DTIC) · 1994 · 178 citations · 13 references
ComputingComputer ScienceQuality ManagementQuality EngineeringQuality ImprovementSoftware EngineeringDefect PreventionProcess ImprovementProcess Performance MeasurementSoftware MetricsSoftware Process ModelsSoftware Quality AssuranceDefect ManagementProcess Capability MaturityProcess Improvement MeasurementProcess MetricsProcess Quality ImprovementSoftware Process AssessmentSoftware Process ImprovementSoftware Process Measurement
(Draft) /Helvetica /B-52 /UL.8 /gray exch def /start exch def /rotval exch def /mode exch def findfont /infont exch def /printme exch def
13
The balanced scorecard : measures that drive performance
R. S. Caplan · Harvard business review · 1992 · 12.2K citations
Management, Performance Management, Strategic Management +14
The balanced scorecard--measures that drive performance.
Robert S. Kaplan · PubMed · 1992 · 6.6K citations
Software Metrics. A Rigorous Approach
Journal of Information Technology · 1991 · 847 citations
Software process improvement at Hughes Aircraft
Watts S. Humphrey, Terry Snyder, Ronald R. Willis · IEEE Software · 1991 · 345 citations